Best TV Satellite System Philippines

UPDATED 02-12-2020

First of all, why doesn’t the Cignal Care Live Chat option work? It used to. Consequently, I tried calling the two toll-free numbers listed on their website. Neither of those worked either. Therefore, I tried a new gambit. Instead of indicating I was a Cignal subscriber, I entered “No.” Checking the “Yes” box on four previous attempts got me nowhere.

I finally reached a service representative using this strategy.

I was questioning why my on-screen EPG, Electronic Program Guide, wasn’t showing any program names for two of my favorite channels, History and TLC. The EPG now only indicates “TLC” and “HISTORY.”

After several minutes the service representive informed me that they, Cignal, have no control over the EPG. The information on it is cared for by their “content provider.”

I questioned why no one from Cignal was contacting their content provider; a reasonable inquiry, in my opinion. However, I figured I would just get a reply repeating the content provider was responsible so I ended the chat.

While many channels on the Cignal program guide do not show the name of the individual programs, there are some channels like TLC and History which I like to check and program for future viewing with my remote. While I have to go to the EPG and click on the channel to see what’s on, I can’t program the remote to watch the show later since no program name is listed.

I tried finding a program guide for TLC Asia online but couldn’t find one yet. I haven’t checked for the History channel yet. Hopefully, a magic fairy will sprinkle some pixie dust and make the program names for History and TLC reappear again.

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